Harmonee
Case Study · Government · Live

36 units in three weeks. Klamath County's on-prem AI playbook.

A rural county with a constrained IT budget, a real workload, and a procurement process that doesn't tolerate ambiguity. The exact conditions Harmonee was built for.

The situation

Operational drag in a county that couldn't add headcount.

Klamath County's operational departments were carrying the same administrative load every county carries: permit triage, citizen correspondence, internal reporting, records-request response, meeting prep. The work was getting done, but the staff was running near capacity and the county couldn't budget more headcount.

Cloud AI tools were a non-starter. The data the departments handle — citizen records, animal control case files, internal county communication — wasn't going to a vendor's training cluster regardless of what the vendor's privacy policy said. The county's IT director needed AI that lived inside the county network. Harmonee had been built for exactly that requirement.

The deployment

Three weeks, start to finish.

Week one — Site survey and security review
Network requirements scoped with county IT. Air-gap posture confirmed. Procurement language drafted. The unit's documentation handed to the security review team for advance reading.
Week two — Physical install and integration
PH22 unit racked in the county facility. Identity provider integration. Connection to the existing systems where Animal Control records live. No data export, no cloud relay — just network access to internal systems.
Week three — Workflows live
Animal Control as the pilot department. Two operational workflows running in production by end of week three: case-file summarization and routine correspondence drafting.
What changed

Less time on paperwork, measurably.

Animal Control staff time previously spent on case-file summarization and routine correspondence has been redirected to public-facing work. The paperwork still gets done — faster, and with documentation that's easier for supervisors to review — but it no longer fills the day.

The deployment is now expanding into other county operational units. Each new department adds to the same PH22 unit; no new hardware purchase, no new vendor onboarding, no new audit. The county built the muscle once and is now reusing it.

We needed AI that could pass a state audit and operate when the WAN was down. Harmonee was the only proposal that didn't require us to compromise on either.
IT Director · Klamath County
What's next

Full county rollout, on the same hardware.

The expansion roadmap covers permits, public-records response, internal communication, and meeting prep across the county's operational departments. The Living Context Model has begun accumulating the institutional knowledge of how the county actually runs — knowledge that will make every subsequent department's deployment faster than the last.

The unit is owned by the county. The data on it belongs to the county. The institutional knowledge it has built up over months of use is the county's. That's the relationship Harmonee was designed to make possible.

See it live

Walk the dashboard before you commit.

Production demo at klamathlounge.com — request the password and we'll send it.

Get Started

On-prem AI doesn't need to be a project.
It can be a delivery.

Walk the live dashboard at klamathlounge.com. Talk to the team that built it. Decide on the deployment that fits your environment.