On-prem intelligence at franchise scale.
Co-development with Lithia Motors (NYSE: LAD) on a phased rollout that begins with five Oregon dealerships and is being designed to scale across the broader operation.
Dealerships are operational businesses with sensitive data.
A dealership runs on a handful of systems — the DMS, the CRM, the email platform, a handful of OEM portals — and a great deal of paperwork that lives between them. The operational lift of AI is obvious; the data sensitivity (customer credit files, vehicle history, employee records, dealer-OEM communications) is the part that makes a cloud deployment hard to justify.
On-prem AI, racked at the dealership and integrated with the systems already in use, removes the data-flow conversation. The model lives at the store. The lift happens locally.
Five Oregon stores. The same playbook, repeated.
The phased approach starts with five stores in Oregon. Each store gets a unit, a defined set of operational workflows, and the integration into its DMS and email platform that makes the workflows useful day one. The pattern is then replicated across the next batch of stores rather than re-invented.
The work in phase one is also the work that defines the broader template — pricing, integration scope, support model, and the IT footprint a typical dealership can absorb. We are building the playbook in production rather than designing it in advance.
“Anything that touches a customer's credit application doesn't go through a public AI tool. That removed most of the alternatives.”Operations leadership · Lithia engagement
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Production demo at klamathlounge.com — request the password and we'll send it.